Paragon Pixie

If you’ve seen something you like don’t hesitate to buy. The pixies sometimes have only one item in a particular colour and size, and often have one-off colour combinations – don’t miss out!!

Payment

We accept payment via PayPal, if you don't have a Paypal account click here to set one up it’s free, easy, fast and completely secure. You can also send us payment via Postal Order (for info - www.postoffice.co.uk) only.

Mail Order Process

Below is a step-by-step guide to how the pixies operate their mailorder:

	You fill out one of our mail order forms that goes sent to mailorder@paragonpixie.co.uk with the details of the item that you want, how you’d like to pay, and the address that the item(s) should be sent to.
	The pixies will send you an email confirming that the items you’ve ordered are in stock.
	The pixies will send you an invoice for the item(s) plus postage costs (the invoice will be sent via PayPal if you’ve chosen to pay by PayPal, and by email if you’ve chosen to pay by Postal Order).
	You can then make the payment (by following the instructions on the PayPal email if paying by PayPal; or by sending a Postal Order to the address that the pixies will give you if paying by postal order).
	Once payment is received by the pixies, they’ll post your items out quick-smart by recorded delivery, to make sure that they reach you!

Order Form

Product Information:
Pixie Code:*
Quantity :*
Size:*	S M L
Payment Method:*
Your details:
Name:*
E-mail:
Contact Nmuber:*
Delivery Address:*

Message to the Pixies:

Returns Policy

Paragon Pixie does offer a full exchange policy, so if an item doesn't fit the Pixies will exchange it for another size, or different item(s) of the same value. The customer will incur any additional postage costs. If you are unsure and need any additional measurements or advice, email thepixies@paragonpixie.co.uk

Paragon Pixie is not able to offer refunds for any item(s) purchased, unless they are faulty.

For exchanges/refunds send an email to thepixies@paragonpixie.co.uk within seven days of receiving the item. To qualify for exchange or refund, items must be received by the Pixies in the same condition that they were sent out in - i.e. in an unworn (apart from trying on!) and unwashed condition.

Postage & Packing

United Kingdom:

Recorded - Second Class
For first item: £2.20
For each additional item: £0.50
Royal Mail Postage time: 3 - 4 working days

Recorded – First Class
For first item: £3.00
For each additional item: £0.50
Royal Mail Postage time: 1 - 2 working days

Postage to Europe:

‘International Signed For’ (Airmail)
For first item: £6
For each additional item: £0.60
Royal Mail Postage time: 3 – 4 working days

Postage WorldWide:

‘International Signed For’ (Airmail)
For first item: £8
For each additional item: £0.70
Royal Mail Postage time: 5 - 6 working days